To ensure effective withdrawal from the agreement, it is enough to submit a written Buyer's statement by e-mail or traditional post within the statutory 14-day period after the shipment was collected.

You may use the attached model withdrawal form, but it is not obligatory.The statement form is Enclosure no. 1. Withdrawing from the Agreement, the Buyer is obliged to return the non-modified Product with the purchase proof or a copy thereof within 14 days after the withdrawal statement has been submitted. The shipment charges for the returned Product shall be borne by the Buyer. The Seller guarantees the reimbursement of the full Product price to the Buyer immediately, no later than 14 days. The Seller shall reimburse the payment using the method used by the Buyer, unless the latter explicitly agreed to have the money reimbursed in any other way which is not related to any costs. The Product returns sent at the Seller's expense or on a COD basis will not be accepted.

Any duties and taxes paid are nonrefundable. The returned goods must be accompanied by the return form . All returns from outside the European Union will bear returning duties, which the customer is obliged to cover, otherwise we won't be able to accept the package. Please declare it as Goods Returning on your commercial invoice and keep your tracking number for your records.


Return Address:

Plac Przymierza 3/1
03-944 Warsaw